Shipping Policy

Order Processing:
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Times:
Once your order is shipped, delivery typically takes 10–21 business days, depending on your location. Delivery times are estimates and may vary due to customs, weather, or carrier delays.

Shipping Costs:
Shipping costs are calculated at checkout. We occasionally offer free shipping promotions, which will be applied automatically when eligible.

Tracking Your Order:
You will receive a tracking number via email once your order has shipped. Please note that tracking updates may take 24–48 hours to appear.

Customs & Duties:
International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the recipient.

Lost or Damaged Shipments:
VOYE is not responsible for delays or damages caused by carriers once the package is in transit. Please report any issues immediately to our support team so we can assist.